Digital Marketing

U.S. advertisers now spend more than half their ad budgets on digital platforms. Competition for user attention has never been fiercer. The CJRW Digital team translates your brand into memorable digital experiences, tailor-made for each platform to work toward your objectives. Our award-winning team produces custom content for every digital placement and provides around-the-clock reputation management using the most advanced tools in the industry.

Spectacular content is just the tip of the iceberg for CJRW’s digital services. We constantly monitor your online presence and that of your competitors, responding to every message in a tone consistent with your brand voice. From customer service to event promotion, online contests to onsite activations, the CJRW Digital team can take your brand anywhere you want it to go—and some places not even dreamed up yet.

How long does it take a customer to lose brand loyalty? 20 minutes. If your online response time is longer than that, you are losing prospects. Across all social media channels and digital touchpoints, the CJRW Digital team responds to messages, engages in conversations, and generally ensures a consistent presence and voice anywhere the customer finds you online. We work with your team to get the right answers, then we respond to all the questions.

The CJRW Digital team employs a range of “social listening” tools to monitor downstream interactions with your content, as well as any public mentions of your brand on social media and the web. Any significant trends in “brand sentiment” will be reported and, if negative, addressed through strategic positive engagement. Automatic systems can be set to flag and report negative (or positive) comments, ensuring that your brand’s online reputation is always monitored and protected.